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PMO Process Manager (AIGGP)

µî·ÏÀÏ 2014-06-30 ¸¶°¨
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 PMO Process Manager (AIGGP)
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- To work with stakeholders across the organization to identify and characterize opportunities that will enable the AIG P&C to become more efficient.

- To support a number of key process improvement projects, successfully establishing new systems and processes that result in measurable improvements.

- To support organization wide initiatives in business process improvement, process documentation and change management.
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°æ·Â  ? Document core operational processes, creating detailed process maps and associated materials

? Conduct interviews to extract process knowledge from key staff and translate into process maps and detailed training materials that capture step-by-step activities required by each team and role to complete each process

? Work closely with functional and business areas to ensure documented operational processes are understood and implemented consistently

? Support project feasibility and business case development, matching projects to the strategic priorities of the Business Partners

? Define change management process to ensure that updates to processes are fully documented and understood by all stakeholders

? Develop and roll out implementation plan to ensure new and existing staff use the new process documentation and conduct the required trainings using the standard operational processes

? Monitor staff use of new process documentation and establish reporting metrics to identify future changes required to drive improvement

? Interpret, recommend, evaluate, and analyze data, business processes, procedures and controls

? Support continuous improvement initiatives that form a basis for repeatability but that also facilitate creativity
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02-553-1776

ceo@leenpartner.com

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